FAQ – Frequently Asked Questions

🛒 Order

How can I order?
You select your desired gaming PC, add it to your cart, and then proceed to checkout.

Can I change my order afterwards?
As long as your PC has not yet been shipped, you can contact us at any time.

Can I order custom builds?
Yes, you can contact us for custom builds or configure your PC individually.

What payment methods are available?
We accept PayPal, credit card, Klarna, and other secure payment methods, for example.

Is payment secure?
Yes, all payments are encrypted and processed via verified providers.

How long does shipping take?
Delivery time is usually 2–5 business days after completion.

How is the PC shipped?
All PCs are securely packed and shipped insured.

Will I receive tracking information?
Yes, you will receive a tracking number via email.

Are the PCs pre-built?
Yes, all systems are delivered fully assembled and tested.

Are the PCs tested?
Yes, every PC undergoes an intensive test run before shipping.

Can I have components changed?
Yes, adjustments are possible upon request.

Is there a warranty?
Yes, all PCs come with a warranty.

Can I return the PC?
Yes, within the statutory 14-day period, provided it is unused or within the permitted scope.

Who bears the return shipping costs?
Depending on the case and the shop's policy.

How can I contact you?
By email or contact form on the shop.

How quickly do you respond?
Usually within 24 hours on business days.

All PCs are carefully built, tested, and optimized by us so you can get started right away.

💡 "Performance you feel – Quality you trust."